CSTV Membership Agreement

Scope and acceptance

This agreement applies to membership services provided through the CSTV desktop app and cstv.games. By selecting the agreement checkbox and completing payment, you confirm that you have read, understood, and accepted this agreement, the CSTV Terms of Use, Privacy Policy, and rules shown at checkout.

If you do not agree, do not purchase or continue using membership services. Minors must have a guardian read and agree to the terms before using paid services.

Plans and features

CSTV offers Lite, Pro, and Creator plans. Prices, video quality, frame rates, POVs, voice options, export formats, and device limits are as shown on the plan page and in the app when you purchase.

Paid plans expand the video creation features available on your PC. Demos, clips, and finished videos stay on your device by default. Plan expiration does not automatically delete content you have already created.

Activation and duration

Plans include monthly auto-renewal, monthly, and annual options. Monthly and annual plans are one-time purchases and do not renew automatically. Monthly auto-renewal requires separate authorization.

A first purchase normally activates after successful payment is confirmed by the payment provider. Upgrades and billing period changes for an existing plan follow the start date shown at checkout. If network, payment provider, or system delays prevent activation, do not pay again. Contact Support with your order details so we can check the payment.

Accounts, devices, and security

Your plan belongs to the CSTV account used to sign in. Linking or changing a SteamID does not transfer, copy, or merge a plan. Lite supports 1 device, Pro supports 2, and Creator supports 3, as shown at checkout.

Accounts are for reasonable personal use. You may not sell, rent, or share your account, or bypass device, plan, or video creation limits. You are responsible for losses caused by sharing your credentials or account, or using unofficial software.

Use and reasonable limits

Unlimited local video creation means there is no per-video charge while your plan is active. Device performance, disk space, demo availability, app compatibility, and reasonable use rules still apply. Do not abuse the service through automation, resale, shared computing resources, or other use clearly beyond personal use.

Changes to third-party games, platforms, APIs, or system environments may require updates or temporarily affect features. We will make reasonable efforts to fix issues and provide alternatives.

Renewals, changes, and expiration

The Auto-Renewal Agreement governs authorization, charges, and cancellation for monthly auto-renewal. Canceling auto-renewal does not end a period you have already paid for.

An upgrade to a higher-priced tier within the same monthly or annual billing period credits the remaining value of your current plan and charges a prorated difference. It starts after payment and keeps your current expiration date. Other changes, including switching between monthly and annual plans, cost the full new-plan price and start when your current plan ends. Orders that are not eligible for proration also use a scheduled start date. Checkout confirms the amount due, start date, and expiration date before payment.

When a paid plan expires without a further purchase, the account returns to free-plan features.

Refunds and payment problems

The CSTV Refund Policy explains eligibility, information required, processing, and removal of paid features. We review duplicate charges, incorrect amounts, and payments that did not activate a plan under applicable law and the agreed terms.

After a refund or chargeback, unused paid features associated with that order may be removed. Files already stored on your device are not automatically deleted.

Service and agreement changes

We may update the service or this agreement for legal, product, security, or operational reasons. We will give reasonable advance notice of significant changes to core features of a purchased plan and protect your rights under applicable law.

Price changes apply only to purchases or renewal periods after the change, unless the purchase page or notice states otherwise.

Contact and disputes

Contact CSTV Support about plans, orders, or this agreement. Include your order number, account details, and relevant screenshots. Do not send WeChat Pay passwords, banking passwords, or other sensitive credentials.

This agreement is governed by the laws of mainland China. Disputes should first be resolved through good-faith discussion. If no resolution is reached, a claim may be brought before a people’s court with jurisdiction under applicable law.